​​Know various consumer banking services

A bank’s job is to provide various financial services that may assist you in better managing your life. With technological advancement and the rise in competition, banks offer different consumer banking services to stay relevant and attract more customers. A newly launched service is easily accessible through mobile bank apps to various consumer banking services.

Whether you are opening your first bank account or are an existing bank customer, knowing about different banking services can help. It even ensures to make the most out of the available consumer banking services. These banking services include online money transfers, withdrawals, easy loan accessibility, investment facilities, etc.

Digital customer service in the banking sector: A seamless customer journey for greater customer loyalty - Majorel

1. Unique services and banking solutions

Many banks provide convenient payment services and offer customized solutions. Such solutions involve cheque printing with or without a digital sign, demand draft printing, and online IMPS, RTGS, and NEFT using your mobile bank app.

Collection solutions involve cheque, cash, or demand draft pick up and cheque collection through cash management services, etc. Priority services involve the allotment of a dedicated relationship manager, a branch priority desk, and a 24×7 customer service experience.

2. Preferential pricing on lockers and lending rates

You also benefit from availing of attractive loan rates on credit options like a car loan, home loan, loan against security, or loan against property. Also, lower rental rates are provided on lockers. Lenders like IDFC FIRST Bank might also be willing to offer waivers or discounts on processing fees on various loan options.

3. Lifestyle benefits

Banks might provide access to many privileges to match your unique requirements. You can get to know about such rights through the mobile bank app. These benefits might include vouchers, discounts, attractive cash backs, deals, and offers on the leading lifestyle brands.

4. Debit cards

Besides simplifying your payment through the UPI app, banks even offer debit cards to streamline online or offline payments. Using a debit card, you can make a higher withdrawal from ATM without visiting a bank branch.

Debit cards include a fuel surcharge waiver, complimentary airport lounge access, lifestyle and apparel offers, and insurance coverage.

5. Investment and financial advisory

Besides providing lifestyle and transactional benefits, banks offer investment and financial advisory. If you want to invest in forming long-term and short-term goals, you may take assistance from your bank.

Banks can provide investment and financial advisory per your portfolio and risk appetite, which can help you make an informed decision. Wealth management and estate planning are among the vital advisory services offered by banks.

While every bank offers consumer banking services, some are better than others. IDFC FIRST Bank is among the best banks, as its benefits can transform your banking experience. You can invest, save, and earn conveniently with IDFC FIRST Bank’s mobile and internet services.

You might also like